Medigy: Patient Wayfinding

Patient wayfinding in healthcare refers to the process of helping patients navigate and find their way within a healthcare facility. This can include things like clear signage, maps, and directories, as well as digital tools such as mobile apps, kiosks, and web-based solutions. The goal of patient wayfinding is to make it easy for patients to find their way to the correct location, reducing confusion and stress, and ultimately improving the overall patient experience.

Wayfinding systems can be designed to help patients navigate to different areas within the facility, such as clinics, waiting rooms, elevators, and parking lots. They can also provide information on services and amenities, such as restrooms, vending machines, and ATMs.

Some examples of patient wayfinding technology include:

Interactive kiosks and digital displays

Mobile apps with indoor mapping and navigation

Web-based wayfinding solutions

QR codes and NFC tags

Beacons and proximity sensors

These technologies can be used in combination with traditional signage and maps to provide patients with multiple options for finding their way around the facility. It’s important to note that the design of the wayfinding system should take into account the needs of diverse patient populations, including those with disabilities, limited English proficiency, or cognitive impairment.