Implementing a digital wayfinding solution helps patients prepare for their appointments and leads to a reduction in stress and anxiety when navigating a sprawling hospital campus. When patients feel at ease and understand their travel time from home to their exact appointment location within the facility, costly delays due to late arrivals or missed visits can be avoided.

CenTrak’s scalable IoT platform provides digital indoor/outdoor wayfinding solutions for hospitals and other healthcare facilities to help streamline processes and improve the patient experience. CenTrak Maps is a complete patient-centric solution, including EMR integrations for real-time appointment reminders, as well as a robust mapping and wayfinding platform with turn-by-turn navigation, points of interest, and highlighted routes. This solution can be deployed as an economical standalone offering, without the need for any onsite hardware installations or dedicated mobile applications. Alternatively, combining real-time wayfinding with other location services investments, from a single source, reduces IT burden and maximizes ROI.

Features:

• Seamless connectivity of indoor and outdoor environments with customizable directions, navigation and access routing across campuses, between buildings and back to parking areas/spaces

• Scalable Platform Economic and cost-effective options available without the need for additional hardware installation or mobile apps to download. Begin with aesthetic digitized maps and add QR code functionality positioned throughout the facility. Compatible with any web browser, users simply scan the code from their mobile device, choose their destination from the facility’s digital directory and start navigating. Easily expand this solution with EMR integrations for appointment reminders, real-time wayfinding options leveraging BLE beacons, and add locations, points of interest, as well as additional buildings and campuses over time.

• Interactive hospital directory easily converted from CAD or other floor plan files with dynamic, turn-by-turn navigation using highlighted routes. CenTrak provides both the ‘Blue Dot’ and/or on-demand location experience, depending on customer requirements.

• Pathway management and ADA Compliance CenTrak’s algorithms provide various routes for guests, employees (with varying degrees of security clearances), handicap routes which avoid stairs, and options for avoiding construction zones, quarantine areas, or varying weather-conditions that can minimize outdoor travel time

• Informative and flexible Points of Interest (POI) data can include several helpful details such as: categories, contact information, hours of operation, keywords for smart search, descriptions, images, videos and web URLs

• Navigate from home with real-time appointment reminders and in app push notifications

• Save my parking feature allows patients and visitors to easily return to their parked location

• Geofencing to identify zones occupancy analytics, location-based push notifications, and in-app event triggering

• Share indoor location with others via text, email, Facebook messenger, etc. while keeping all personal information safe and secure.

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