Standard Occupational Classification (SOC): Dispatchers

Dispatchers in the healthcare industry may work in hospitals, ambulances, and other emergency services to coordinate the dispatch and transportation of patients and medical equipment. They may be responsible for receiving and processing calls for service, determining the appropriate level of care, and dispatching personnel and vehicles as needed.

Dispatchers in healthcare may use computer systems and radios to communicate with healthcare providers, patients, and other emergency personnel. They may also be responsible for maintaining accurate records and tracking the status and location of vehicles and personnel.

To become a dispatcher in the healthcare industry, individuals typically need to have a high school diploma or equivalent. Some employers may require additional education or training, such as a certification in emergency medical dispatch or a degree in a related field. Dispatchers should have strong communication, problem-solving, and organizational skills and be able to work well under pressure.