ER Express Virtual Waiting

ER Express, LLC

ER Express Virtual Waiting

Create a Contactless Patient Experience with a 3-in-1 Approach

Virtual Reality Patient Experience

Do you know anyone using ER Express Virtual Waiting?

Maintain social distancing for your patients and staff via our online scheduling tool and automated queuing platform, combined with the efficiency of a paperless patient registration process that saves everyone time and reduces contact.

Need a better way to navigate the uncertainty and complications of the global pandemic? By combining our online scheduling, mobile patient queuing and digital patient intake services into one cohesive experience, we’re supporting urgent cares, labs, testing facilities, pharmacies, and outpatient clinics in creating a more efficient, low-contact experience for both patients and staff.

Provide low-contact access

Allowing patients to wait, sign in, and complete their registration remotely lowers the risk of infection

Attract new patients

Providing the tools patients want for safe, convenient access to healthcare turns first-time visitors into a loyal patients

Increase efficiency

Automating the check-in process reduces phone calls and paperwork, and streamlines communication with patients

Manage patient expectations

Keeping patients in the loop via automated SMS messages and gathering their feedback creates a happier patient experience

Reduce staff workload

Self-service options that patients can do entirely on their phone means less time your staff spends on the phone

Optimize throughput

Our algorithm uses historical patient data and current throughput to calculate and assign accurate treatment times

ER Express Virtual Waiting

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