Wise Hospice Options uses AI to reduce e-prescribe time from 20 seconds to 2

As a health IT company, Wise Hospice Options integrates with many different systems, particularly electronic health records. The company has integrated with more than 15 EHRs throughout the 21 years it has operated. The only constant it has found is that each system has its own standard and way of doing things.

In hospice care, Health Level 7 and Fast Healthcare Interoperability Resources specification standards are not tightly followed, and fields may be used in different ways by the different EHRs. When the company started implementing e-prescribing in its system in 2013, these differences became apparent very quickly.

Each system sends different levels of detail with identifiers from different drug compendia. The lack of universal standardization left the Wise Hospice system and IT team unable to completely fill the gaps that interoperability promised it would fill.
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