Health systems that have grown through acquisition or organic expansion often find it hard to "behave like one system" with consistent operational processes, tools, policies, and procedures across locations and regions. Disparities lead to an inconsistent patient experience and higher costs. Adopting a systemwide EHR alone doesn't achieve or define "systemness" nor do cross-team huddles without the right tools.

Achieving systemness, particularly in perioperative services, requires aligning the right people, processes, and policies around a common set of technologies. Without the right technology systems cannot realize economies of size or scale nor identify true best practices, and invariably leave millions of dollars of unused OR capacity on the table. Hear how CommonSpirit has not only tackled the challenge of perioperative systemness through adopting LeanTaaS iQueue for Operating Rooms but has also delivered remarkable results.

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Perioperative System Patient Experience

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