Can Gen AI Improve Access to Care, Affordability? Patients Think So

The burgeoning utilization of generative AI in healthcare is fostering hope among patients for improved access to care and enhanced affordability. In alignment with industry experts' assertions, patients are increasingly turning to generative AI tools to navigate their care options. A survey conducted by Deloitte’s Center for Health Solutions underscores this optimism, revealing that nearly half of the respondents anticipate generative AI's potential to significantly enhance patient access to healthcare services while concurrently making them more affordable. This promising outlook underscores a growing belief among patients that leveraging AI technology could usher in a future where healthcare becomes more accessible and financially feasible, potentially revolutionizing the landscape of patient care.