Weathering The Winds Of Change: Access And Capacity In Healthcare

Weathering The Winds Of Change: Access And Capacity In Healthcare

Two critical areas that will influence the trajectory of the future of healthcare are access and capacity. Access ensures healthcare organizations can deliver timely, equitable care to diverse populations. Capacity focuses on readiness—enough beds, staffing and the technology needed to meet the patient’s needs. The rise in chronic disease prevalence, aging populations and nationwide disparities are what I consider headwinds for the healthcare industry. The advancement of new technology and a renewed strategic focus post-pandemic presents us with the tailwinds of healthcare—the opportunity to propel us on a forward-looking path. According to The 2024 Impact of Change forecast by Sg2, inpatient days are expected to rise by 9%, and outpatient volumes are expected to climb by 15% over the next decade. While this growth brings opportunities for healthcare organizations, they must ensure they have the access and capacity to meet the increasing demand.

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When expanding capacity, healthcare organizations must consider both strategic and logical methods. According to the Vizient report, an increase in labor costs accounts for nearly 84% of total expenses in health systems. As the workforce shortage rises, operational pressure on healthcare organizations increases. Healthcare executives across the country need to develop a multidimensional approach to tackle these headwinds.Consider some of the most successful consumer models, such as Amazon and Walmart. If healthcare systems reevaluated their current models and considered the consumer approach, they could increase their operational efficiency. Integrating advanced technologies has allowed companies like these to streamline processes and unlock latent capacity.


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