Making the Switch From Physical to Hybrid Care

Four out of five physicians used telehealth during the pandemic, a recent Amwell survey shows, and 92% of physician respondents expect to keep using telehealth even after the pandemic. Too, consumers find value in virtual care, with over half of respondents saying they will use telehealth more in 2021 than they did before the pandemic.

These trends pave the way for hybrid care—a combination of virtual and in-person care—to become the norm in 2021. Building a successful hybrid model of care requires physicians to tackle big questions around workflow, workforce, technology, and the patient experience.

As a physician who started practicing virtually more than eight years ago, I’ve had many years to understand the nuances of remote care. I’ve seen how it can best be implemented into traditional brick and mortar practices to support patients and doctors alike and enable the best care.