Improve Senior Patient Communication With Technology

While the manner with which physicians communicate with their parents is incredibly important for better outcomes, the means by which they do so also has a big impact on their care. One of the primary ways that provider-patient communication has evolved in recent years – and particularly this year as a result of COVID-19 – is through the rise of technology-driven communications, specifically virtual care and telehealth.

Even if it doesn’t become the primary source of healthcare for seniors in the immediate future, telehealth and outreach through innovative voice automations, and through engagement with care teams between office visits, are providing an opportunity to improve patient communications to meet the needs of this rapidly growing patient population regardless of current care disruptions.