The Virtual Care Strategy Checklist: Implementing a Contactless Check-In

In order to meet consumer demands, provide an optimal patient experience and increase efficiencies and profitability, providers must implement solutions and processes that will enable them to offer a full virtual care experience.

Contactless check-in is a key part of this experience and provides convenience to patients, improves safety by eliminating touchpoints, and increases clinical workflow and efficiency by reducing redundant tasks – all while enabling doctors to spend more time with patients.

However, as we look ahead and practices continue to rethink waiting rooms and the check-in experience, now is the time to use technology to eliminate waiting rooms completely.

By leveraging three virtual patient management tools – text messaging, electronic forms, and virtual waiting rooms – practices can implement a workflow that eliminates inefficiencies, unnecessary wait times, and the heavy foot traffic in waiting rooms.