Using Telehealth to Enable Value-Based Care

When it comes to developing competencies to prepare for value-based care, an overwhelming number of healthcare executives (81%) responding in a new HealthLeaders intelligence report say building their telehealth platform is their top priority.

"Given the costs of patient care, telehealth is an important option to have, especially in rural areas where access to providers is perhaps more difficult and in more urban areas where it's difficult to get an appointment," Conroy says.

Medicare's move last spring to reimbursement parity for telehealth during the coronavirus pandemic was a key driver for virtual care that "incentivized physicians to actually take the time to participate in telehealth as a means of providing care," Conroy says.

"Having the opportunity to stay in touch with a patient, particularly those with multiple chronic conditions, is critical," he says.