6 Ways to Improve the Telehealth Patient Experience

Access to healthcare has become even more critical than ever. The COVID-19 surge did not stop healthcare workers from fulfilling their oath and addressing medical concerns quickly and appropriately.   

Telehealth is not a novel idea; it has been around since the 1960s when the military in war-torn places and astronauts in space needed medical guidance for their afflictions. At the beginning of COVID-19, telehealth had a value of $50 billion and is forecasted to balloon to $460 billion by 2030. 

With the uncertainty of the current situation and the health risk of exposure to the virus, many medical professionals prefer to perform patient assessments and evaluations remotely.  

Here are some ways to improve the telehealth patient experience in these challenging times.