Provider Solutions to Solving COVID-19 Telehealth Challenges

Provider Solutions to Solving COVID-19 Telehealth Challenges

Before the COVID-19 pandemic, in-person care was the primary healthcare delivery model in the United States. But rising COVID-19 infection rates required healthcare providers to transition to virtual care. This industry-wide transition has spurred a massive increase in telehealth claims. According to Definitive Healthcare data, 2020 telehealth claims are almost 18 times higher than they were in 2019. The rapid adoption of telehealth technologies raises several important questions:

  • Why has it taken so long for the healthcare industry to move forward with telehealth?
  • How has telehealth changed physicians’ day-to-day workflows?
  • Will telehealth regulations change after the COVID-19 pandemic subsides?


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