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Standard Occupational Classification (SOC): Supervisors of Office and Administrative Support Workers

Supervisors of Office and Administrative Support Workers in the healthcare industry are responsible for overseeing the workers who provide support services in areas such as data entry, record-keeping, reception, and customer service. They ensure that the office runs smoothly and efficiently by managing schedules, delegating tasks, and supervising the work of their subordinates. The supervisors also handle personnel issues, train new employees, and evaluate the performance of their team. They work to ensure that the healthcare organization provides high-quality support services to patients, families, and staff, and that administrative procedures are followed accurately and efficiently.

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