Standard Occupational Classification (SOC): Social and Human Service Assistants

Social and human service assistants work in healthcare settings to support patients and families with a wide range of needs, including emotional and social support, referrals to community resources, and assistance with accessing healthcare services. They may also assist with managing medical records, scheduling appointments, and providing information on programs and services. In a healthcare setting, social and human service assistants typically work under the supervision of social workers or healthcare administrators and may collaborate with other healthcare professionals to ensure that patients receive comprehensive and coordinated care. To be successful as a social and human service assistant in healthcare, individuals must have strong communication skills, be empathetic and compassionate, and have a good understanding of healthcare policies and programs. A high school diploma or equivalent is typically required, although some employers may prefer postsecondary education or certification in a related field.