Standard Occupational Classification (SOC): Passenger Attendants

Passenger attendants in healthcare refer to those individuals who assist patients, visitors and staff as they move around healthcare facilities such as hospitals, clinics, nursing homes, and other medical facilities. They may also be responsible for providing wheelchair assistance and escort service to patients, visitors and staff. They may also be responsible for helping patients and visitors find their way around the facility, providing information and answering questions. They may also be responsible for monitoring the safety and comfort of patients and visitors, and reporting any issues to appropriate staff.

Examples of passenger attendants in healthcare include:

Hospital passenger attendants, who assist patients and visitors as they move around hospitals

Clinic passenger attendants, who assist patients and visitors as they move around clinics

Nursing home passenger attendants, who assist patients and visitors as they move around nursing homes

Education and training requirements for passenger attendants in healthcare vary depending on the specific job, but often include a high school diploma or equivalent. Some positions may also require additional education or certifications, such as a technical degree or certification in a related field. On-the-job training is typically provided for this position.