Standard Occupational Classification (SOC): Office Clerks, General

Office Clerks, General in Healthcare are responsible for performing a wide range of administrative and clerical tasks in a healthcare setting. They may be responsible for scheduling appointments, maintaining patient records, answering phones, and processing insurance claims. They may also be responsible for maintaining inventory and ordering supplies, as well as performing other general office duties such as filing, photocopying, and data entry.

In healthcare, office clerks may work in different departments such as medical billing and coding, patient registration, medical records, and scheduling. They may also be involved in the communication between patients, doctors, and insurance companies. They are vital in keeping the office running smoothly and ensuring that important information is accurately recorded and easily accessible.

To be successful in this role, office clerks must have good organizational and communication skills, be comfortable working with computers and other office equipment, and have a strong attention to detail. They may also need to have knowledge of healthcare laws, regulations and insurance policies, and be able to work well in a fast-paced, deadline-driven environment.