Standard Occupational Classification (SOC): New Accounts Clerks

New Accounts Clerks in Healthcare are responsible for processing new customer accounts in a healthcare setting. They may work in a variety of settings such as hospitals, clinics, and insurance companies. Their duties include collecting and verifying customer information, inputting data into computer systems, and providing information to customers about their accounts. They also may be responsible for setting up and maintaining customer files, and for handling customer inquiries and complaints.

New Accounts Clerks in healthcare may be required to have a high school diploma or equivalent, although some positions may require a college degree or specific certifications. They should have experience working in a customer service or administrative role, and should be proficient in computer skills and data entry. They should also have good communication and customer service skills, as well as attention to detail and the ability to handle sensitive information. They may also need to be aware of the laws and regulations of healthcare industry regarding patient’s data privacy and security.

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