Standard Occupational Classification (SOC): Miscellaneous Office and Administrative Support Workers

Miscellaneous Office and Administrative Support Workers in Healthcare include individuals who perform various office and administrative tasks in healthcare settings. These workers may include Medical Secretaries, Medical Office Administrators, and Health Information Clerks, among others. They play a critical role in ensuring that the administrative and office functions of healthcare facilities run smoothly, and that patients receive timely and accurate information.

Medical Secretaries are responsible for providing administrative support to healthcare professionals, such as doctors, nurses, and other healthcare providers. They may be responsible for scheduling appointments, maintaining medical records, and communicating with patients. They may also be responsible for transcribing dictation and preparing reports, correspondence, and other written materials.

Medical Office Administrators are responsible for managing the day-to-day operations of a healthcare facility, such as a clinic or private practice. They may be responsible for scheduling appointments, managing patient records, and overseeing staff. They may also be responsible for billing and coding, and ensuring that the office is in compliance with laws and regulations.

Health Information Clerks are responsible for maintaining and managing patient health information. They are responsible for coding and abstracting medical information, maintaining patient records, and ensuring that patient information is accurate and up to date. They may also be responsible for releasing medical information, in accordance with laws and regulations.

These workers play a vital role in healthcare by ensuring that the administrative and office functions of healthcare facilities run smoothly, and that patients receive timely and accurate information. They must have knowledge and understanding of healthcare laws and regulations, medical terminology, and office management principles and practices. They should have appropriate education and/or experience, and should be familiar with healthcare laws and regulations.