Standard Occupational Classification (SOC): Media and Communication Workers, All Other

Media and communication workers who fall under the category of ““all other”” in the healthcare industry may have a wide range of duties and responsibilities depending on the specific organization they work for. Here are a few examples of the types of tasks they may be responsible for:

Virtual patient engagement: Some healthcare organizations may have a staff member who is responsible for creating and managing virtual communication platforms, such as online chat or video consultation platforms, to improve patient engagement and accessibility of healthcare services.

Voice recognition systems: Some healthcare organizations may have a staff member who is responsible for maintaining and optimizing voice recognition systems used for tasks such as appointment scheduling and patient data retrieval.

Mobile application development: Some healthcare organizations may have a staff member who is responsible for creating and maintaining mobile applications that are used to provide patients with access to their health information, schedule appointments, and communicate with healthcare providers.

E-Learning and education material development: Some healthcare organizations may have a staff member who is responsible for creating, delivering, and managing e-Learning programs and educational materials that are used to train healthcare staff or patients.

Health informatics: Some healthcare organizations may have a staff member who is responsible for analyzing, managing, and communicating healthcare information and data to improve patient care and the overall efficiency of the organization.

Artificial intelligence and machine learning applications: Some healthcare organizations may have a staff member who is responsible for creating and maintaining machine learning and AI applications that are used to improve patient outcomes and efficiency of the care delivery process

Project management: Some healthcare organizations may have a staff member who is responsible for managing and coordinating communication and media-related projects, ensuring they are completed on time, within budget, and meet the needs of the organization.

As ““all other”” workers, their role may be unique to the organization and may be a combination of different skills. They may need to be adaptable and able to take on a wide range of responsibilities, with a good understanding of the healthcare environment and the communication and media-related technologies used in healthcare organizations.