Standard Occupational Classification (SOC): Information and Record Clerks

Information and record clerks in healthcare work to ensure that patient medical records are complete, accurate, and up to date. They may also be responsible for maintaining electronic health records, scheduling appointments, and communicating with patients and other healthcare professionals. Some specific tasks that these clerks may perform include:

Filing and maintaining physical or electronic medical records

Entering data into electronic health records

Scheduling appointments and managing patient schedules

Responding to requests for medical records or information

Verifying insurance coverage and processing insurance claims

Handling billing and coding tasks

To work as an information and record clerk in healthcare, you will typically need a high school diploma or equivalent. Some employers may prefer candidates who have completed postsecondary education in medical billing and coding or have previous experience working in a healthcare setting. Strong computer skills and attention to detail are also important for this role.