Standard Occupational Classification (SOC): First-Line Supervisors of Passenger Attendants

First-line supervisors of passenger attendants in healthcare are responsible for overseeing and directing the work of passenger attendants who provide transportation and assistance to patients, visitors, and staff within a healthcare facility. This may include tasks such as:

Managing and coordinating the work of passenger attendants

Assigning tasks and routes to passenger attendants

Monitoring staff performance and providing feedback and coaching

Recruiting, hiring, and training new passenger attendants

Handling customer inquiries and complaints

Maintaining accurate records and reports

Overseeing the management of passenger transport vehicles and equipment

Implementing and enforcing policies and procedures

Developing and maintaining relationships with key customers and partners.

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