Standard Occupational Classification (SOC): Computer Network Support Specialists

Computer network support specialists in healthcare are responsible for providing technical support and assistance to users of computer networks in healthcare organizations. They may work with a variety of devices and systems, including computers, servers, medical devices, and other types of hardware and software.

Some of the specific tasks that computer network support specialists in healthcare may be responsible for include:

Troubleshooting and repairing network issues: When users experience problems with the network, computer network support specialists in healthcare may be called upon to diagnose and resolve the issue. This may involve working with users to identify the problem, researching potential solutions, and implementing those solutions.

Providing technical support: Computer network support specialists in healthcare may also provide technical support to users by answering questions, providing guidance, and assisting with the use of specific hardware or software.

Installing and configuring hardware and software: In some cases, computer network support specialists in healthcare may be responsible for installing and configuring new hardware or software on the network.

Maintaining documentation: They may also be responsible for maintaining documentation of network configurations, procedures, and other relevant information.

Overall, the goal of computer network support specialists in healthcare is to ensure that users have access to the network and are able to use it effectively to support their work.