Healthcare providers are now seeing the longtail effects of the pandemic persist with significant staffing shortages and increased turnover. Despite these challenges, today's forward-looking organizations are advancing digital transformation.
The aim is to leverage digital solutions and artificial intelligence capabilities to enable data-driven decision making at the point of care. Through streamlined decision making, these solutions can better support overburdened clinicians, improve patient outcomes and bolster financial performance.
During the panel discussion, clinical and medtech leaders will discuss approaches to data management and workflow automation that can improve patient care and reduce administrative burden.

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Domestically and globally, healthcare systems were overwhelmed by the COVID-19 pandemic. What have we learned from the pandemic about how care is delivered and how our systems can be improved to better deliver efficient and high-quality care?

This program is a part of “The Next Normal” series, designed to take a moment to pause and ask, as we emerge from the pandemic, what we have learned and why, in order to promote the health of all, we cannot return to pre-pandemic normal.

The Customer Engagement Transformation will focus on the new technologies including AI, VR and AR driving customer engagement transformation, the imperative to innovate through our customer engagement strategies, a focus on the competitive advantage gained by organizations who transform and innovate, look at what the future holds as the expectations of our customers and our people continue to evolve, and much more.

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