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@ShahidNShah
@ShahidNShah
0-50Healthcare
25 Burlington Mall Rd., Burlington, Massachusetts, 01803, United States
Zappix provides Mobile On-Demand solutions that transform the user journey during contact center interactions using Visual IVR, On-Demand Apps and Outbound Engagement.The solution is geared towards customers in the mobile era servicing multiple verticals retail, healthcare, insurance, fintech, services and more. Zappix customers enjoy higher customer satisfaction, reduced costs, and improved KPIs (i.e. Average Handling Time, First Call Resolution, and Containment Rates).
At the heart of the solution is Zappix Studio a cloud-based platform that allows users to create and modify Mobile On-Demand Apps in a blink of an eye, and to integrate with every 3rd party back-end system without any software coding. The service tracks and records every step in the user journey and provides comprehensive insights via Zappix Analytics Suite.
Help patients succeed wherever they are. Reach out to patients to help them get prepared and stay on schedule for improved health.
Zappix intelligent outbound engagement solutions connect to patients …
Posted Patient Engagement
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