About Us

Our story began 132 years ago in Sydney’s railway yards. Take a walk with us. It’s an incredible history and one that our members are rightfully proud of.

Why we’re different?

Free programs to help you be well, get well and stay well- Our health management programs are available to members as part of their hospital cover, absolutely free. Choose from: Hospital at Home to help you get home from hospital sooner, or avoid a hospitalisation altogether, with hospital-equivalent care in your own home.

Great excess options…and the kids go excess-free: No matter which of our hospital covers you have, you’ll never pay an excess for dependent children covered by your membership. If you choose our Premium Hospital cover with an excess, all day surgery procedures are excess-free, and with our Smart, Step Up and First Start Hospital covers we discount your day surgery excess to just $100.

A helping hand for families in need: The Families Foundation is a place for transport and energy industry families to turn when they need a helping hand. The Families Foundation can provide assistance to families with medical care, medicine, treatment or equipment that isn’t covered by Medicare or private health cover. It is an independent, charitable organisation run by staff volunteers in their own time.