Creating an enhanced patient engagement experience
Although some patients may be reluctant to participate in their care, we have resources to engage them and empower them with a sense of ownership.
Online patient portals
Build trust by offering discharge summaries, lab results, prescription refills, appointment scheduling, and more.
Using mHealth, a patient mobile health app, allows you to extend patient portal functions to smartphones and tablets.
Channels such as Facebook, Twitter, Pinterest, and LinkedIn provide a forum to share content that educates and encourages patients.
Automated messaging allows physicians to communicate health management best practices and tools with patients.
Video: The power of patient engagement
Patients expect greater access to their health records. With our patient engagement software, your patients can:
Ask clinical and medical billing questions.
Request prescription refills.
Stay current on their open accounts and payments.
View their lab results.
Access links to additional information on their conditions and treatments.
Watch our short video to learn which solutions engage patients the most.
Forward-thinking solutions for you
AN ENGAGED PATIENT IS A HAPPY, HEALTHY PATIENT
Patients who contribute to their own lifestyle improvements typically experience a sense of pride in their role, and that patient satisfaction benefits the entire healthcare industry.
THE CONNECTION TO POPULATION HEALTH
Encouraging patient engagement is a crucial step on the path to measurable improvements in population health.
Patient engagement tools give patients access to their health information, as well as reminders to attend appointments. They have the information they need to participate in managing their conditions and live healthier lives.
MIPS: What it means for your practice
The Advancing Care Information category that measures provider performance on offering patients electronic access to their health records requires:
50% of patients must have access to electronic health records.
5% of patients must view, download, or transmit their records.
5% of patients must communicate with their provider via secure messaging.