Healthcare facilities and their sprawling campuses can be overwhelming and challenging to navigate. Children’s Healthcare of Atlanta’s new state-of-the-art medical campus covers more than 70 acres. Figuring out where to park and finding the correct office can be stressful and negatively impact the patient experience.

According to Deloitte, 30% of all hospital visitors get lost on their first visit. Missed medical appointments cost the U.S. healthcare system $150Bn each year. Hospital wayfinding systems utilize Bluetooth low energy (BLE) technology found in smartphones, which allows for seamless connectivity and lets patients and visitors view the hospital map on their mobile device and navigate in real-time.

By investing in wayfinding, healthcare facilities can improve workflow efficiencies, patient satisfaction (HCAHPS scores), and reduce missed or late appointments. Healthcare providers can start simple and grow. A web-based solution can be deployed as an economical standalone offering, without the need for any onsite hardware installations. Alternatively, combining real-time wayfinding with other location services investments, from a single source, reduces IT burden and maximizes ROI.

Web Wayfinding Solution:

Let users generate turn-by-turn indoor routing directions from home via a desktop browser or when they arrive at your facility on a smartphone browser.

This affordable solution can be deployed in as little as two weeks. Update content anywhere, anytime, without extensive training or dedicated staff.

Real - Time Mobile Wayfinding:

Enable blue dot, GPS-like indoor navigation that allows patients and visitors access to interactive maps that route them to their locations in real-time by using their actual position. Real-Time blue dot technology fuses GPS, BLE and WiFi signals, to compute the best possible blue dot location every 1⁄2 second.

Benefits:

• Improve the experience for visitors and patients

• Increase the number of on-time appointments

• Decrease the time staff spends giving directions

• Increase the speed of emergency services access

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