The Patient Experience Site of Care Solutions is a purpose-built solution designed by healthcare industry experts to help health systems and providers capture feedback in real-time and address what matters most to their patients. With this solution, healthcare providers can easily identify drivers influencing patient satisfaction in less time.

One of the key features of this solution is the use of surveys that are built by industry experts and validated by leading healthcare providers. This ensures that the surveys are effective in capturing the relevant patient experience data that will drive meaningful outcomes. Additionally, benchmarking is built directly into the product to ensure that programs are set up to drive patient outcomes.

The solution also offers role- and channel-based dashboards that allow healthcare providers to quickly identify patient insights. This enables healthcare providers to gain a deep understanding of the key moments that matter to their patients and empowers frontline staff with insights that can be used to improve patient satisfaction.

Another standout feature of the Patient Experience Site of Care Solutions is its closed loop follow-up systems. These systems enable healthcare providers to address patient issues in the moment, which can help to improve the patient experience and drive positive outcomes.

Overall, the Patient Experience Site of Care Solutions is a modern, real-time patient experience program that is designed to help healthcare providers understand the key moments that matter to their patients, empower frontline staff with insights, and take action to drive outcomes.

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