Send actionable appointment reminders to patients with real-time updates to your EHR. Provide closed-loop appointment reminders that allow patients to confirm, cancel or even reschedule their appointments directly to the EHR. Reduce manual phone calls and burden on staff and patients. Plus, automatically follow-up with no-shows.

Intrado HouseCalls helps you empower patients by keeping them in the know about everything they need to schedule, manage, and prepare for appointments. Customized, automated digital engagement encourages well-heath, screening and care continuity while reducing the burden on staff, improving outcomes and plugging revenue leaks.

Closed-Loop Reminders

Allow patients to confirm, cancel and even reschedule directly in your EHR. Honor appointment profiles and templates in the EHR.

No-Show Follow-Up

Automatically engage patient no-shows, capturing the reason for the no-show and allowing patients to self-reschedule their visit.

Customizable Messaging

Customize message by visit type, department, or location and modify messages to deliver in the patient’s preferred language.

Patient Instructions

Make patients aware of how to prepare for their appointment. Educate patients on new protocols, and share information like location changes and prep reminders.

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