Personalized customer experiences through strategy, setup, and end-to-end management of global and local technology-based medical information (MI) functions, including customer platform development, content creation, and query handling.

Provide end-to-end medical information solutions customized to the business vision and requirements of global healthcare organizations, backed by 20+ years of medical information experience across multiple therapeutic areas and geographies.

We leverage AI/ML technologies to enable modular and automated content lifecycle management, intelligent query management capabilities, develop self-service interfaces like live chatbots and MI web platforms while also generating data-driven insights that enhance HCP engagements and maximize internal productivity. The solution effortlessly integrates with existing CRM tools and MI databases for query fulfilment and insights.

Benefits:

• Improve customer engagement across markets

• Enhance content and query management efficiencies

• Reduce costs of managing medical information functions

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