Our smart integrated Patient Engagement Platform empowers providers to deliver bi-directional conversational messaging at every digital touchpoint of the patient journey. HealthViewX offers an integrated Patient Engagement and Communication solution to seamlessly align and personalize the experience of the patient throughout the care journey with multiple automation touchpoints.

With this HIPAA compliant two-way interactive communication platform, providers can effortlessly engage patients on a variety of activities including appointment reminders, alert notifications, feedback surveys, practice newsletters, educational content, perioperative instructions, information about special events like screenings, vaccination drives, etc.

Features:

• 2-Way Messaging

Communicate in the patient’s preferred mode and language with secured two-way SMS, automated calls (IVR), instant messaging or email.

• Automated Workflows

Personalized workflows that require patient input with custom communication based on care needs, and instantly document responses in your EHR.

• View-Download-Transmit

Allow patients to view, download, and transmit lab results, discharge summaries, or other protected health information (PHI) to providers securely.

• Patient e-Forms

Enable patients to electronically complete new patient forms, digital consent, health history, immunization records, medication lists, surveys, etc.

• Patient Self-Scheduling

Configure appointment requests to go directly to specific office staff or book real-time appointments directly into the EHR/PM.

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