Health Dialog’s medication adherence services are administered by a dedicated team of highly skilled healthcare professionals called Care Navigators. This team comprises nurses, pharmacists, and certified pharmacy technicians who possess extensive experience in the field. Their primary objective is to provide personalized outreach to individuals identified as facing challenges in adhering to their prescribed medications. Our Care Navigators engage with each individual to understand their unique barriers to medication adherence. Through this collaborative approach, they develop a tailored care plan that addresses these barriers effectively. This includes bridging knowledge gaps, imparting medication management skills, and utilizing a wide range of resources. These resources may include cost-saving programs and community services, all aimed at promoting consistent medication-taking behavior.

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