Our platform facilitates Dental Insurance Billing and Patient Billing. Our primary goal is to assist your office in collecting all insurance money that is rightfully owed to you. Increase your income by outsourcing your billing.

Features:

• EOBs Posted Daily

All insurance payments and insurance contract adjustments are posted to the patient ledgers accurately and timely – within 24 business hours after the EOB is scanned by your office. We recommend depositing the checks the next day, ensuring that daily deposits balance with what is posted daily. Your team of dental insurance billing specialists, that are part of our platform network, will communicate daily with you and/or your office manager via email to verify end-of-day balancing.

• Primary & Secondary Claims Submitted Daily

All dental insurance billing claims for primary and secondary claims are sent electronically, daily. Preauthorizations will be sent to insurance companies when requested. Our platform utilizes your current electronic claims system. If you are currently sending paper claims, your hired dental billing specialists can assist you in setting up electronic claims at no additional cost. Every claim is reviewed before it is sent to an insurance company to ensure that the claim will not be denied over a clerical error, which typically occurs 3-4 times per week in most dental offices.

• Insurance Aging Report Focus

The Insurance Aging Report is analyzed each month and diligently “worked” by your dental billing specialists. You will receive daily summaries that track how many overdue claims were appealed, how much money was collected, and what your current accounts receivable balances are between 30-60 days overdue, 60-90 days overdue, and past 90 days overdue. If there are any outstanding balances that you prefer not be pursued, please communicate that to your team via email to ensure that all patient communication guidelines meet your expectations.

• Review All Denied Claims

Some denied claims shouldn’t be closed right away. If a claim is denied, it is referred to your hired dental billing specialists to investigate the cause and appeal the claim if it is appealable. This attention to detail is how we work to collect outstanding balances that are rightfully yours as quickly as possible.

• Verify Procedures that are Not Sent to Insurance

Often we find that insurance claims are not created timely. Our platform helps ensure that this oversight is remedied.

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