DataCare’s Medical Process Manager (MPM) is a claims software tool that adjusters use to track and manage all claims through each step of their workflow. It serves as a tool to give clear indications on approvals or referrals to UR, while integrating company guidelines. It allows the user to virtually annotate on bills while tracking/saving at every step. Bills and letters can be stored and auto-generated with the click of a button, and can be emailed and faxed directly from the system to make sure compliance is kept at a state or jurisdictional level.

The MPM works with and enhances the claims system, while providing complete visibility for all the necessary documents including medical reports, treatment requests, and bills. Powerful features like search, alerts, full historical information, and flags make the entire workflow process much more efficient. The MPM improves service and reduces at least 25% of claims processing expenses.

Access Anywhere, Anytime

With a web-based system, users are allowed to create, access, and update claims files from any internet-connected computer or smartphone. A significant savings in time can be seen with the implementation of MPM, where adjusters can log into the system to update files or any information within.

Secure & Reliabile

All accounts are encrypted with secure logins (SSAE 18 SOC II Certified) and all data is transmitted and stored with the same level of security. With primary servers in California and backups in Nevada, DataCare ensures a reliable network with 99.99% up-time.

Track & Audit Documents

Streamline the coordination between internal and external expertise by sending notifications to the appropriate party when any action is required. The MPM provides managers a complete visibility of the claims workflow: what request-for-treatments have been approved, denied, or which are still in queue.

Maximize Efficiency

MPM reduces errors by eliminating the need for double entry of claim information: fax, phone, and email of physicians, insurance companies, employers, lawyers, etc is all saved within. Adjusters can process more claims in less time.

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