Health care at a crossroads: Addressing workforce demand with innovation and inclusion

Physicians and other health care leaders face a persistent challenge in recruiting and retaining qualified support staff. Whether in giant health systems or independent doctor’s practices, competition for talent has intensified in recent years, exacerbated by the health care industry's workforce shortages and the COVID-19 pandemic. In addition, many health care professionals left the field due to burnout and others are reaching retirement age. After losing 100,000 registered nurses during the COVID-19 pandemic, the workforce is expected to lose nearly 900,000 nurses by 2027, according to research from the National Council of State Boards of Nursing. The U.S. Bureau of Labor Statistics reports that total employment in health care between 2022 and 2032 is projected to grow much faster than the average for all occupations over the same period. This workforce gap must be filled to continue to meet the health care needs of an aging population.

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