AI has a role to play during the patient intake process

One technology CEO discusses the importance of pre-visit preparation – how AI-enabled automation can transform the process and minimize the time physicians spend in the EHR.

Patient intake, and the associated manual tasks that come upfront before a medical visit, represents a key component of a health system's operational efficiency and clinical quality.

As a result, some hospitals and primary care clinics are experimenting with artificial intelligence and large language models to focus on note-taking and scribe work.

With physicians burnt out by spending more and more time in the electronic health record (EHR), can this technology be applied to other departments outside of the exam room?

Dr. Josh Reischer is CEO of Health Note, a vendor of a platform that can automate pre-visit documentation and help optimize time spent in the exam room by limiting EHR time. We talked with him about the role of AI in the patient intake process and other workflow efficiency efforts.

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