How ChatGPT can boost patient engagement and communication

One of the most urgent problems in healthcare is illustrated to provider organization executives and clinicians by a tech management consultant. However, vigilance is needed. At hospitals and health systems today, clinicians and executives are particularly focused on patient engagement. Even if there might be a need for more frequent patient interactions, doing so might put an unwanted pressure on doctors .What then is the answer? Some claim that artificial intelligence might be involved. Particularly the most recent and potent variety—generative AI, which powers ChatGPT. But organizations that provide healthcare would need to carefully examine this technology. Michael Haas was interviewed by Healthcare IT News to talk about patient involvement, communication, and the potential use of AI. Technology management firm Haas.