EHR vendors demo new GPT features at HIMSS23

CHICAGO – Two generative artificial intelligence announcements from electronic health record vendors – Epic and eClinicalWorks – using Microsoft's Azure OpenAI Service, launched in March – coincided with HIMSS23.

EHR and customer relationship management platforms – like Salesforce, which announced its Einstein GPT for CRM in early March – are integrating generative AI into their software to allow provider organizations to search and summarize contextual information with natural language searches powered by cloud computing.

With Azure, EHR developers can integrate custom large language model experiences directly into their own applications, according to Microsoft. They can imbibe existing bots and other tools with the power to use conversational language "to make life simple for end users," as eClinicalWorks described it Tuesday.