Telehealth is here to stay: How technology has become a staple for physicians and is serving unmet health care needs

Who uses virtual visits, and why? Here’s how primary care doctors and patients can benefit. It's safe to conclude that telemedicine is here to stay because of the ease and advantages it provides to patients and clinicians, even if the pandemic was the catalyst for higher adoption of telehealth across the health care continuum. How technology has become a need for doctors and is meeting unmet healthcare needs: Why telehealth is here to stay. Before COVID-19, telehealth visits only accounted for 4% of total appointments, according to our recent research, which examined telehealth utilisation among 93.7 million patients in our athenaOne network. When more patients started obtaining care in-person again in the first half of 2022, virtual visits continued to make up 8.9% of all appointments, a negligibly smaller percentage than the 12.1% we observed during the pandemic's peak.