Healthcare Organizations Choose Nuance Patient Engagement Solutions as the Strategic Imperative for Modernizing the Digital Front Door Accelerates

Nuance Communications, Inc. today announced that numerous leading healthcare systems across the country are deploying Nuance's Patient Engagement Solutions to transform experiences across the entire patient journey. Nuance is driving the patient digital experience revolution by offering healthcare organizations the same AI that is trusted by 85% of Fortune 100 companies. "By bringing together its deep vertical experience in healthcare with its long history of providing exceptional experiences across other industries, Nuance has created a solution to not only improve the overall patient experience and drive better clinical outcomes, but also enhance the financial performance of healthcare organizations." "With decades of experience in creating meaningful customer experiences with the world's most trusted and recognizable brands, Nuance is working with the most forward-looking healthcare institutions in the country to deliver patients the digital convenience they need and desire to make pursuing good health as seamless as possible while also dramatically lowering staffing costs at a time every health system in stressed financially." Nuance Patient Engagement Solutions also enable healthcare organizations to expand and enhance omnichannel engagement through integration with the Microsoft Digital Contact Center Platform, an open, extensible, and collaborative solution delivering seamless omnichannel interactions and advanced reporting and analytics capabilities.