Large Dental Services Company Switches to Epic

Pacific Dental Services has converted more than 9.7 million patient records from its existing practice management software to Epic and spent 16,000 hours training almost 14,000 team members and clinicians. In just over two years, Irvine, Calif.-based PDS converted more than 9.7 million patient records from its existing practice management software to Epic, spent 16,000 hours training almost 14,000 team members and clinicians, integrated the new software with existing human resources, revenue cycle management, and financial systems, and completed deployment to more than 885 individual supported practices across 25 states. "Whether the patients of PDS' supported practices go to the dentist's office, a clinic, or a hospital, their providers can now review their dental history along with the rest of their medical history from one record in Epic," said Judy Faulkner, founder and CEO of Epic, in a statement.