Nearly 60% of Hospitals and Health Systems Have More Than 100 Job Vacancies

More than 57 percent of health systems and hospitals have more than 100 open roles to fill across their operations, AKASA survey finds.

Additionally, one in four healthcare finance leaders report needing to hire more than 20+ employees to fully staff their revenue cycle departments. To help fill in the staffing gaps and elevate staff, hospitals and healthcare systems are increasingly looking to AI-powered automation solutions. Automation increases staff productivity, immediately adapts to fluctuating volumes, provides an opportunity for cost restructuring, enables business continuity and the ability to ramp up or down as needed, and improves the patient financial experience.

Survey Background/Methodology

Commissioned by AKASA, the survey fielded responses from 411 chief financial officers and revenue cycle leaders at hospitals and health systems across the United States through the Healthcare Financial Management Association’s (HFMA) Pulse Survey program between December 1, 2021 and December 21, 2021. The national survey was designed to assess the adoption of automation in revenue cycle operations at hospitals and health systems across the U.S.