Northwell to expand virtual care offerings through Teladoc partnership

The companies say the platform will allow patients at New York's largest healthcare provider to access a broad spectrum of clinical services.

WHY IT MATTERS  

At a time when the future of telehealth remains uncertain, Northwell – which serves more than 2 million people annually in the New York metro area – is signaling its commitment to bolstering its virtual care services for patients.

The companies say that the Teladoc platform will allow patients to access a broad spectrum of clinical services through a unified experience. The implementation, which will start at 20 of Northwell's 22 hospitals and expand over time to more affiliates, aims to facilitate direct-to-patient scheduled visits for clinicians. 

In addition, Teladoc's collaboration with Microsoft Teams, announced this past July, offered integrated clinical and administrative medical office operations. This, said the organizations, could allow a more seamless workflow for providers.