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Moving away from one-way information flow from doctor to patient
With consumer-centric healthcare, patients have access to their cost and data and, in a post-COVID world, more virtual care.
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Switching EHRs can lead to big drops in patient satisfaction
Mayo Clinic researchers found that patients were particularly dissatisfied with access, including their ease in getting clinics on the phone and scheduling appointments.
Posted May 11, 2020ehr