Converting a Genetic Screening Program to Virtual Visits

The American Society of Clinical Oncology (ASCO) has reported that COVID-19 is disrupting cancer treatments, screenings and clinical trials. Screening centers will be challenged to catch up with the backlog once things open up again. The pandemic also has had an impact on genetic counseling and testing. To address the issue, Adventist Health in California is shifting its Adventist Health Early All-Around Detection (AHEAD) program to virtual visits.

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Make remote work the new normal for healthcare call center agents

The coronavirus has made us adapt to a new normal – working from home. For hospital call centers, this presents a challenge. In this guest post, Shawn Yates, director of product management, health …

Posted May 6, 2020healthcare