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Safety net organizations face patient engagement challenges
Pediatric care and emergency departments face unique challenges to innovation and patient engagement, including social determinants and fragmented care, says Mohsen Saidinejad, director of patient experience at Harbor–UCLA Medical Center.
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Designing health IT that keeps patients at the center of care
Denise Hines, Chief Americas Officer at HIMSS, talks about the need for healthcare IT to take a full look at the patient and what’s next in patient empathy and experience.
Posted May 16, 2019healthcare it
