Published by
@ShahidNShah
@ShahidNShah
February 10, 2022
Online
It is no secret that rising consumer expectations and increased disruption from retail and technology giants have changed the standard of patient engagement in healthcare. Consumer demands are clear: convenience, communication, choice, and agency are at the forefront of expectations. This starts with building personalized, unique journeys catered to the individual. But without insight into what works, how can health systems compete with retail giants entering the industry?
Tune in for insights stemming from running over 20K communication programs for hundreds of healthcare partners over 30 years as we explore the role of data in gaining the competitive advantage to revolutionize consumerism in healthcare.
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