Financial communications are often the last stage in a provider’s direct engagement with a patient, but they shouldn’t be an afterthought. Your bottom line can be impacted significantly if your patient statements fail to drive prompt payments. While patient statements represent an opportunity to facilitate fast, full payments, elevating your communications strategy can help boost patient loyalty and trust and improve your organization's financial performance.

In this webinar, we will show you how to make a greater impact - externally and internally by modernizing your communications approach in two key areas: 1) Patient Financial Experience and 2) Communications Operations. Learn how to take a different approach with your patient communications, one that recognizes patients are not insurers, but rather customers who often have financial challenges and who rarely possess a firm knowledge of industry practices and jargon. Viewing billing from a patient’s perspective is the key to driving both revenue as well as patient satisfaction.

Read on event.on24.com

Continue reading at event.on24.com

Revenue Cycle Management

Facebook Share

Twitter Share

Linkedin Share

Email Share